CTA types

cta_typesboteditable by super_admin only

What kinds of CTAs the bot can render.

Items

8 total · 8 system · 0 custom

Order	Key	Label	Description	Color / Icon	Source
0	`URL`	🔗URL — open a link	—	🔗	system
1	`PHONE_CALL`	📞PHONE_CALL — tel: link	—	📞	system
2	`WHATSAPP`	💬WHATSAPP — open WhatsApp chat	—	💬	system
3	`BOOK_CALL`	📅BOOK_CALL — calendar booking link	—	📅	system
4	`REQUEST_CALLBACK`	↻REQUEST_CALLBACK — capture name+phone+preferred time	—	↻	system
5	`HANDOFF`	👤HANDOFF — request live agent	—	👤	system
6	`START_FLOW`	▶START_FLOW — kick off a flow	—	▶	system
7	`LEAD_CAPTURE`	⌒LEAD_CAPTURE — show inline lead form	—	⌒	system

Screens that read from this pick list.

Pick lists are referenced by their key. Consumer screens watching cta_types:

CTAs master form

Flow editor (show_cta step)