System health · install install-local

Aggregate view across all channels. End-customer PII is hidden by design — drill-down lives with the Client Admin.

ⓘ
Privacy boundary
As Super Admin you own the install (config, modules, secrets, integrations). For data-protection reasons, you do not see specific leads, conversation transcripts, or other end-customer specifics. That access lives with the Client Admin role of the installed customer.
A

Install health

Last 24 hours · auto-refresh every 60s in production.
Conversations
10
▲ 4 live now
Resolution rate
30%
▲ rolling 24h
Failed sessions
1
▲ needs attention
Avg CSAT
4.3
▲ out of 5
B

Channel health

Per-channel volume and failure rates. Drill into Conversations for specifics (Client Admin role).
🌐
Web Widget
4
healthy
💬
WhatsApp
2
1 failed
📞
Voice (inbound)
1
healthy
↗
Voice (outbound)
1
healthy
C

Provider / integration status

External vendors that affect runtime.
ProviderPurposeStatusp95 latencyLast incident
Gemini 2.5 ProDefault LLMhealthy1.2snone
OpenAI GPT-4.1Alternate / embeddingshealthy0.9snone
QdrantVector DBhealthy42msnone
DeepgramSTThealthy180msTamil model degradation, 2026-05-23
ElevenLabsTTShealthy320msnone
WhatsApp CloudWhatsApp BSPdegraded1.4s1 template rejection today
SendGridEmailhealthy210msnone
D

Quick links

🔐 Secrets vault
Manage API keys
⌂ Modules
9 enabled
↹ LLM routing
Per-stage model config
📜 Audit log
Every config change
Preview widget